Dial Smarter with Click to Call Software
Turn every phone number into a launchpad for faster conversations. With CloudTalk’s click-to-call feature, your team can skip manual dialing, speed up outreach, and start more calls at the perfect moment.
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Click-to-Dial Extension
Take an interactive tour and discover how easy it is to build the perfect call workflow.
What Is Click to Call?
Click to Call is a smart VoIP feature that turns phone numbers in your CRM, HelpDesk, or browser into clickable links, eliminating the need for manual dialing. With just one click, agents can instantly start a conversation—no copy-pasting, no errors.
Once the click-to-call solution is active, it automatically scans web pages for numbers and highlights them for easy access. This saves valuable time, speeds up outreach, and improves your connection rates with prospects.
How Does Click-to-Call Work?
Behind the scenes, click-to-call technology scans websites, CRMs, and HelpDesks for phone numbers. Once detected, it highlights them as active links. With one click, the system automatically launches a call through your VoIP platform — no copying, pasting, or dialing required.
How to Set Up Click-to-Call with CloudTalk?
- Install CloudTalk’s Click-to-Call extension here.
- After installation, the CloudTalk Click to Call icon will appear next to the address bar.
- Click on the icon and log in to your CloudTalk account.
- Now, you can navigate and start calling!
Features
Other features you might like
Call Notes
Create and access notes taken during or after calls, and pick up where you left off in future conversations.
Smart Dialer
Create custom single-click call queues with numbers from any website or CRM, and lower call times by up to 50%.
Power Dialer
Reach 3x more customers by removing repetitive tasks and assigning automated call campaigns to agents.
Campaigns
Create custom campaigns to help agents structure their calls with notes, call scripts, and questionnaires.
Click to Call software—Everything You Need to Know
Key Aspects of Click to Call software
A powerful Click to Call software streamlines the calling process, enabling teams to connect with customers directly from their browser or CRM. Here’s how it breaks down:
Functionality:
- One-click dialing from any webpage, CRM, or helpdesk tool
- Automatic call logging for accurate records
- Call recording for quality assurance
Integration:
- Works with popular CRMs like HubSpot, Salesforce, and Pipedrive
- Connects with helpdesk tools like Zendesk and Freshdesk
- Integrates with over 35+ business apps
Use Cases:
- Sales teams making faster outbound calls
- Support agents resolving queries in real time
- Click-to-dial campaigns in remote call center software setups
Key Benefits of Using Click to Call Software
Businesses use Click to Call software to boost efficiency and customer experience. Benefits include:
- Faster outbound and follow-up calls
- Reduced manual dialing errors
- Seamless CRM integration for contextual conversations
- Higher connection rates in outbound campaigns
- Improved team productivity and call center performance monitoring
Key Considerations When Choosing a Click to Call Software
The right virtual phone system affects your scalability, costs, and service quality. Keep these in mind:
- Cloud-based reliability and uptime guarantees
- Global phone numbers availability
- CRM/helpdesk integration compatibility
- Call quality and latency in different regions
- Pricing structure that fits your call volume
- Analytics and reporting for data-driven decisions
How Does a Click to Call Software Work?
Click to Call software integrates into your browser or CRM, turning phone numbers into clickable links. Here’s the process:
- Agents click a number on a webpage or CRM
- The call is placed through CloudTalk’s VoIP infrastructure
- Automatic call logging records the conversation
- Call monitoring tools allow supervisors to track quality
How to Set up a Click to Call Software with CloudTalk
Setting up Click to Call with CloudTalk is fast and straightforward:
- Create a CloudTalk account
- Install the Click to Call browser extension
- Connect your CRM or helpdesk from CloudTalk’s integrations
- Enable call logging and call recording for tracking
- Train your team on one-click dialing and workflows
Frequently asked questions
Everything you need to know about the product and billing.
u003cstrongu003eHow do I make a click-to-call?u003c/strongu003e
Setting up a click-to-call function is simple. First, you’ll need a u003ca href=u0022https://www.cloudtalk.io/voip/u0022u003eVoIP or communication platformu003c/au003e that supports the u003cstrongu003eclick-to-call featureu003c/strongu003e. Once integrated with your CRM, website, or HelpDesk, it automatically converts phone numbers into clickable links. From there, users can make calls by simply tapping the number—no manual dialing required. Many platforms also offer easy plugins or browser extensions to activate u003ca href=u0022https://www.cloudtalk.io/blog/click-to-call-tracking/u0022u003eclick-to-callu003c/au003e in minutes.
u003cstrongu003eHow to use click to call?u003c/strongu003e
Using click-to-call is effortless once it’s set up. When you see a highlighted phone number on your screen—in your CRM, website, or email—all you have to do is click it. Your device (u003ca href=u0022https://www.cloudtalk.io/softphone/u0022u003esoftphoneu003c/au003e, app, or integrated system) instantly launches a call without needing to manually type the number. It’s designed to save time, reduce errors, and improve your connection rate with leads and customers.
u003cstrongu003eWhat is a click-to-call URL?u003c/strongu003e
A u003cstrongu003eclick-to-call URLu003c/strongu003e is a special hyperlink format that initiates a phone call when clicked, usually starting with tel: followed by a phone number (e.g., tel:+1234567890). Businesses use click-to-call URLs on websites, landing pages, or emails to make it easier for users to call them directly. Instead of dialing manually, users simply click the link and their smartphone or softphone app starts the call automatically.
u003cstrongu003eCan I click to call on mobile?u003c/strongu003e
Yes, absolutely. u003ca href=u0022https://www.cloudtalk.io/blog/can-i-use-voip-on-my-cell-phone/u0022u003eMobile devices u003c/au003eare designed to support click-to-call functionality natively. When you tap a phone number displayed on a website, email, or app, your phone automatically launches the dialer with the number ready to call. This makes mobile click-to-call a powerful tool for boosting lead generation and enhancing the customer experience, especially for businesses optimizing for mobile traffic.
u003cstrongu003eIs click-to-call free?u003c/strongu003e
The u003cstrongu003eclick-to-call featureu003c/strongu003e itself is often included as part of your VoIP or communication platform subscription. However, while the action of clicking and initiating a call is free, you may still incur charges for the actual call based on your service plan. Many providers offer packages with free inbound or outbound minutes, but it’s important to check your calling rates, especially for u003ca href=u0022https://www.cloudtalk.io/international-numbers/u0022u003einternational numbersu003c/au003e.
u003cstrongu003eWhat is the click-to-call phone system?u003c/strongu003e
A u003cstrongu003eclick-to-call phone systemu003c/strongu003e uses VoIP technology to allow users to initiate calls by clicking phone numbers from a CRM, website, or browser. Instead of manually dialing each number, sales and support teams can instantly connect with customers through one-click functionality. This system reduces manual effort, speeds up outreach, and increases call efficiency across the board — essential for u003ca href=u0022https://www.cloudtalk.io/blog/answering-high-call-volume/u0022u003ehigh-volume call environmentsu003c/au003e.
u003cstrongu003eWhat is the difference between Click to Call and Click to Dial?u003c/strongu003e
While u0022click to callu0022 and u0022click to dialu0022 are often used interchangeably, there’s a slight nuance. u003cstrongu003eClick to callu003c/strongu003e typically refers to customer-initiated actions (like a website visitor clicking to contact sales). u003cstrongu003eClick to dialu003c/strongu003e often describes agent-initiated actions (like a rep clicking a lead’s number in a u003ca href=u0022https://www.cloudtalk.io/blog/crm-call-center/u0022u003eCRMu003c/au003e). Both eliminate manual dialing, but the context — customer vs. agent — slightly differs.
u003cstrongu003eWhat is click-to-call API?u003c/strongu003e
A u003cstrongu003eclick-to-call APIu003c/strongu003e is a set of programming tools that allows developers to embed click-to-call functionality into websites, apps, or platforms. By using a click-to-call API, businesses can automate the process of connecting users to their teams, improving the customer journey. These APIs offer customization options like call tracking, CRM integration, and analytics — perfect for companies that want more control over their communications workflows.
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